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KomplaintBox provides a simple and effective way to solve your complaints against banks and financial institutions in India.
Our team of Banking Experts will provide consumers and business owners with fair, effective and independent resolution for their complaints or grievances against Banks and Financial Institutions
The Banking system in India is regulated by the Reserve Bank of India (RBI).
The Consumer Education and Protection Department (CEPD) of the RBI is entrusted with the responsibility of education and protection of bank customers.
While most banks have laid down complaint redressal mechanisms, customers nevertheless find it tough to get their complaints resolved leading to unwanted friction between them and the Banks.
Customers may not have the required guidance and ability on the best way to get their complaint resolved.
KomplaintBox’s simple and easy to use platform managed by Banking experts will provide consumers with an option to raise their complaints which will be assessed by our banking experts who will intervene to resolve these cases effectively.
Complete all necessary information and submit the complaint to KomplaintBox
KomplaintBox will contact you and collect additional inputs and necessary supporting documents
KomplaintBox will assess the complaint and take a decision on action
KomplaintBox will advise you of the assessment and the indicative fees for assisting in resolution
KomplaintBox will obtain your approval to proceed further
KomplaintBox will prepare the necessary documentation and initiate the resolution process with the bank
KomplaintBox will keep escalating the complaint if the response is inadequate
Customer receives resolution from the Bank
