Pricing

Scope of our services include :

  • Our banking expert analysing your problem and drafting your complaint letter
  • Identifying the right approach to solve the problem
  • Representing your case to the bank with all the necessary information required for the bank
  • Sending you - timely updates on the status of your complaint by SMS/Email
  • Providing answers to your banking queries

Payment Flow

1

Customer completes all necessary information and submits the complaint to KomplaintBox

2

Customer will be directed to the payment gateway for payment of Registration Fees(This is non-refundable)

3

KomplaintBox will assess the complaint and take a decision on action.

4

After assessment, KomplaintBox will advise the customer of the indicative Advisory Fees

5

KomplaintBox shares a payment link with the customer for payment of Advisory Fees (Refundable in case of non-resolution)

6

KomplaintBox will prepare the necessary documentation and initiate the resolution process with the concerned Bank

7

Customer receives resolution from the Bank

8

In case KomplaintBox is unable to obtain a resolution, the Advisory Fees will be refunded to the customer


Note :

  • Registration Fees is non-refundable
  • Advisory fees is refundable in case of non-resolution

  • To carry out the above activities we charge nominal fees as given below :


    Registration Fees INR 500 + GST
    Advisory Fees Decided on a case-to-case basis depending on the complexity